Frequently asked questions

Unfortunately, we currently have no open positions. We are a small team and want to continue to grow, maybe even together! On our channels, we also provide information on new job offers and similar.

We have them too! At the moment we are concentrating on expanding Kaffeeform and have many exciting products and projects in the pipeline. Unfortunately, we are currently unable to respond to individual suggestions and business ideas.

It has been a long and exciting journey from the first idea conceived to the finished cup. Find out more about the here.

Kaffeeform cups are not compostable. And do not decompose. Huh?

Yes. Because compostable by EU-norm and definition means that a product is capable of disintegrating to 90% into natural elements in a compost environment within six months. That is not long for a cup, so we made them durable and long-lasting, everyday objects you can use for a very long time. Made to last. ⁠

Our products are not disposable. They are both highly sturdy and durable and should provide consumers with lasting enjoyment. If you do want to part with them, you can dispose of the cups with household waste. If you return the cups to us, they can be broken down into small pieces, thereby yielding new material. And so the cycle closes.

Kaffeeform cups are not compostable. And do not decompose. Huh?

Yes. Because compostable by EU-norm and definition means that a product is capable of disintegrating to 90% into natural elements in a compost environment within six months. That is not long for a cup, so we made them durable and long-lasting, everyday objects you can use for a very long time. Made to last. ⁠

The Kaffeeform material and all our products are completely plant-based, and the manufacturing process is also free from animal products and thus vegan.

No, our material and all our products are free of melamine resin and formaldehyde.

The walls of all plant cells are made of biopolymers, which makes them the most common organic compound on earth. These long-chain molecular compounds can be readily shaped and therefore offer a future-orientated alternative in the age of petroleum-based plastics.

Our Kaffeeform material and our packaging are free from fossil plastics.

Kaffeeform is a new composite material consisting of coffee grounds, biopolymers, starch, cellulose, wood, natural resins, waxes and oils. The innovative material is based on renewable raw materials and is free from binding agents with a crude oil base.

Our company works together closely with local partners such as a social workshop, a bicycle courier collective and a social printing company. We work as socially, fairly and transparently as possible; both internally and externally.

All coffee form products are produced entirely in Germany. The production process takes place in cooperation with workshops and small companies in Berlin and the rest of Germany. Many steps are executed completely by hand. We focus on short green routes and are keen to strengthen local structures. Designed in Berlin, Made in Germany.

We collect the coffee grounds from local partners and cafés in Berlin, paying special attention to origin as well as fair, social and transparent cooperation with farmers and traders.

Our Weducer Cup is available in the classic design with the standard drinking lid. To fully close it you can purchase the new Weducer Cap here. 

The cups have been designed to last well and provide many years of enjoyment. Even if the material wears off a bit or roughens through frequent use, no harmful particles are released.

The reusable coffee cup is not fully water-tight on top because of the drinking opening. If it leaks on the rim however, drop us a mail at service (at) kaffeeform.com and we will send you a new sealing ring free of charge.

Our reusable Weducer Cup has been designed to enjoy your coffee on the go and to replace disposable cups. To seal it completely you can purchase our new Cap here to fully close your Weducer Cup. No more leaking and dripping – cap your Cup and off you go! 

Due to the good insulating properties of the Kaffeeform material and the thick cup walls, the cups can fairly warm on the outside but not hot. And of course, this will keep your tea warmer as well!

Yes, all products have been tested in an independent laboratory in compliance with to EU food law regulations.

Yes, they are. Because they are made of natural materials, they may bleach out a bit over time with frequent dish-washing, but this will not damage them.

No. Since coffee consists of natural composites, we recommend that you do not heat the cups in the microwave.

We recommend rinsing the cups by hand using a soft sponge and natural detergent. But they are also dishwasher safe.

For very special occasions we do offer discount codes. You can redeem a voucher in your cart or during checkout, the discount will automatically be reduced.

Please send us a short email to service@kaffeeform.com and we will send you a return slip and GLS return label. Send the package back to us via a GLS parcel shop. After receipt of the complete order, we will refund you the full purchase amount.

The consignment note from GLS includes a tracking number that allows you to track your parcel.

Within Germany, we deliver within 2-3 working days; usual delivery time to overseas is 4-10 days. Find out more

Shipping costs for consumer are € 3.90 within Germany, € 7.00 to Austria and Switzerland and from 7.00 € to other EU countries. Shipping within Germany is free from an order value of € 50,  to Austria and Switzerland from 80 € and within the Europe from € 100. Find out more

In our shop we offer payment with PayPal, Amazon Pay, Visa, Mastercard, Apple Pay, direct debit and bank transfer.

Preferably directly in our webshop or from a partner; this link takes you to the Cafes and Shops.