Please send us a short email to firstname.lastname@example.org and we will send you a return slip and GLS return label. Send the package back to us via a GLS parcel shop. After receipt of the complete order, we will refund you the full purchase amount.
The consignment note from GLS includes a tracking number that allows you to track your parcel.
Within Germany, we deliver within 2-4 working days; usual delivery time to overseas is 3-10 days. Find out more
Shipping costs for consumer are € 3.95 within Germany and € 7.50 to Switzerland and other EU countries. Shipping within Germany is free from an order value of € 50 and within the EU from € 100. Find out more
In our shop we offer payment with PayPal, Amazon Pay, Visa, Mastercard, Apple Pay, direct debit and bank transfer.
Preferably directly in our webshop or from a partner; this link takes you to the Cafes and Shops.