Helpie FAQ

  • I would like to sell Kaffeeform products in my own retail store. How do I become a partner?

    We are always looking for suitable partners and retailers. You can apply to become a business partner here. After a positive check, you will become an authorized Kaffeeform partner and can place your orders directly in our B2B area.

  • Can I print the logo of my coffee shop, shop or company on the Weducer ™ Cup?

    We offer business clients personalised editions as ideal gifts for customers, employees or partners. Further information and branding can be requested directly here.

  • I would like to purchase Kaffeeform products as a promotional gift.

    We offer our business customers personalised editions as ideal gifts for customers, employees or partners. Further information and branding can be requested directly here.

  • Is it possible to get a sample of your products?

    Yes; as an authorised Kaffeeform dealer and partner, you can order samples of our products directly in the B2B area. Apply or register here.

  • It there a minimum order quantity?

    Further information and conditions on staggering, prices and delivery times are available to authorised partners in the B2B area.

  • What are the shipping costs?

    The shipping costs for business clients are staggered by weight and thus depend on the order size. Shipping is free of charge on orders of € 100 and above.

  • How much does a personalised edition cost? How long does it take to produce?

    We are happy to provide more information on branded products based on your inquiry.

  • I already sell Kaffeeform products. How can I more?

    Products can also be reordered directly in the B2B area. Apply or register here.

  • I am already selling Kaffeeform products. How do I point this out to my customers?

    Advertising materials such as postcards, brochures or information sheets can be ordered directly in the B2B area. You and your customers will then be well up to speed.

  • Are there recommended retail prices?

    We recommend the prices in our webshop as RSP for end customers.

  • Are sales tied to usage in a cafe?

    Our Kaffeeform products can be sold in cafes even if they’re not used as cafe crockery or cutlery.

  • Must the entire Kaffeeform range be offered for sale?

    No, you are free to select the products you want to offer for sale.

  • Can I use Kaffeeform cups in my cafe or restaurant?

    Kaffeeform products are initially intended for home use and tailored to the needs of end consumers. Our cups are also available for use in cafes and restaurants. They are dishwasher-safe and heat-resistant. We would like to point out that Kaffeeform cups are a natural product and can easily fade or roughen on the surface under high-intensity usage in catering after 1-2 years. However, this does not compromise functionality, safety or consumer enjoyment.

  • Does Kaffeeform also supply to business partners outside the EU?

    Unfortunately, we are currently unable to sell to, liaise or form partnerships with companies outside the European Union (EU) and Switzerland.

  • I would like to have my shop added to the Store Locator.

    Authorised Kaffeeform Partners and dealers are automatically integrated into the Store Locator. This can take up to four weeks after confirmation and order.

  • I have an idea about how to use coffee grounds and am interested in cooperating in a joint project.

    At the moment we are concentrating on expanding Kaffeeform and have many exciting products and projects in the pipeline. Unfortunately, we are currently unable to respond to individual suggestions and business ideas.

  • Is it possible to get coffee form cups from the coffee grounds produced by your own company? // We like to supply you with our company’s very own coffee grounds.

    We use short, green ways to minimise the ecological footprint of our production. That's why we liaise with selected cafes and partners in Berlin and transport the coffee grounds with a bicycle fleet directly to production facilities. The coffee grounds that we use meet our strict standards for supreme quality alongside transparent origin and production. We currently do not need extra coffee grounds originating from elsewhere for our production.